Does the FTC actually help when I send them a Credit Complaint?
In years past yes they did. I’m sorry to say that if you now have a complaint with someone such as a collection agency, the FTC passes the information on to a division called the “Consumer Sentinel Network”.
Although the Federal Trade Commission states that this is a method to handle your problems “more efficiently and effectively” it is simply a method for them to “hand-off” these problems to local & state law enforcement agencies.
They state on their website that it allows you the consumer, to search complaints more efficiently and to “save data in your own 100 megabyte online storage center”!
But when we as consumers have a complaint we don’t want to “store it”! We want an answer, we want action! This is simply another way that our Federal Government actualizes more bureaucracy in my perception.
If you would like more information here is the link: https://www.sentinel.gov/
So what is your best recourse when you have a problem with, debt collectors, financial institutions, credit bureaus etc…?
Contact your State Attorney General. If you live in a more rural state such as I do you’ll have much better luck. Live in a larger state & you may have a tougher time getting them to act.
Yours in Credit Education,